This Privacy Policy applies to Mumble Dictation (“Mumble Dictation” or the “App”), the Mumble Dictation application for macOS. Mumble Dictation is provided by Narya.ai Inc. (“we” or “us”), a Delaware corporation building productivity software.
Mumble Dictation runs on your Mac. You can use it, including the free trial, without creating an account; a Mumble account is needed only to purchase a license, restore a purchase, or carry your trial across devices. When you use its on-device mode, your speech and the resulting text are processed on your Mac and are not sent to us. Separately, when you are online, the App connects to our servers to validate your license (and to sign you in, if you choose to), and reports the first-party product telemetry described in Section 1.3, which is a required part of using the App. It does not need a constant connection to work. This Privacy Policy explains what we collect, how we use it, and the choices you have.
This Privacy Policy applies globally, with jurisdiction-specific provisions in the Supplemental Terms: Jurisdiction-Specific section. It covers only the Mumble Dictation macOS application. Our other products (such as Mumble AI, or Mumble Note for iOS) are covered by their own privacy policies.
1. What Information We Collect
1.1 Information you provide
Account information. A Mumble account is optional for everyday use, including the free trial. You need one only to purchase a Pro license, restore a purchase, or carry your trial across devices. If you create an account, you sign in with Google, and we receive basic profile information from Google, such as your name and email address. Your account is linked to your device and to your license.
Purchase and license information. When you purchase a Pro license, payment is processed by our payment provider (Stripe); we receive a transaction identifier and limited billing details such as country, but we do not receive or store your full card number. We associate your license with your account and your device.
Support and communications. When you contact us for support or feedback, we collect your email address and the contents of your message, which may include logs, screenshots, or diagnostic details you choose to send.
1.2 Information processed on your Mac (not collected by us)
When you use Mumble Dictation in on-device mode, your audio and the resulting text are captured, transcribed, and refined locally on your Mac. This content is not transmitted to us and we do not receive, store, or have access to it. You control where it is saved and when it is deleted.
1.3 Information collected automatically
First-party product telemetry (required). To operate and improve the App and understand product usage and reliability, the App reports pseudonymous, content-free product events to servers we control. These include app lifecycle, setup and feature usage, model download, dictation start and outcome, result delivery, bounded error codes, and every observed processing-stage timing. Events may include the event type and status, App version, macOS version, processor or device class, language or region setting, a random per-dictation session identifier, a pseudonymous installation identifier generated on your Mac, processing mode, delivery method, target application identifier, timings, coarse language indicators, and bounded error codes. They never include your account identifier, name, email, audio, transcripts or other text, selected or surrounding text, or dictionary contents. This product telemetry is sent only to us and is never shared with third-party analytics providers. Because it is necessary to provide, measure, and secure the App, it is a required part of using the App and cannot be switched off while you use it; if you do not agree to it, do not use the App. Your IP address is processed transiently to receive these events.
Optional detailed diagnostics. If you share detailed diagnostics and third-party product analytics, we also share content-free product events with Mixpanel and enable detailed native logs, traces, metrics, and error diagnostics through our logging and observability providers. The choice is shown when you first accept this policy, pre-filled with your current setting (on for new installations), and you can turn it off or on at any time in Settings. Turning this off does not affect the first-party product telemetry described above.
Trial usage. Your free-trial usage (the dictation minutes you have used) is recorded on your device so the App can enforce the trial limit. If you sign in, this usage is also synced to your account so your trial carries across devices.
1.4 Cookies
This policy covers the Mumble Dictation application only. Our website has its own use of cookies and analytics, described where applicable on the site.
2. How Your Information Is Processed for AI Features
Mumble Dictation lets you choose how transcription and text refinement are performed.
On-device model (“Mumble on-device”). Processing happens entirely on your Mac. Your audio and text are not sent to us or to any third party.
Bring your own key (BYOK). If you configure your own third-party AI provider key (e.g., OpenAI, Anthropic, or a custom endpoint), the transcript text needed for that feature is sent directly to the provider you selected, under that provider's privacy terms, not ours. Your audio is never sent. If you have enabled features that use surrounding context, the text of the input field you are dictating into and any text you have selected may be included with the transcript. We do not receive that content. Your provider API key is stored in a file on your Mac and is not transmitted to us.
Online voice actions. A few optional voice actions reach the internet by design. GIF sends your short search phrase (usually a keyword summary generated on your Mac) to our servers, which forward it to our GIF partner (KLIPY) to fetch results; we do not store the phrase or link it to an account, and GIF previews load on your device directly from KLIPY. Open builds a link from what you said (for example, a web search) and opens it in your default browser. Ask hands your spoken prompt to the AI assistant you selected (such as ChatGPT, Claude, or Grok), which receives it under its own terms. If you do not use these actions, none of this happens.
3. How We Use Your Information
- Provide the product: deliver and validate your license, enforce trial limits, operate the App.
- Support: respond to your requests and troubleshoot issues.
- Improve the product: understand feature usage and diagnose errors.
- Transactional communications: send license, receipt, and service notices related to your purchase.
- Optional marketing: send product updates or newsletters where you have opted in, with an unsubscribe link in every message.
- Legal and security: comply with legal obligations, prevent fraud and abuse, and protect our rights and users.
We do not sell your personal information, and we do not use it for targeted advertising.
4. How We Share Your Information
We share personal information only with service providers that help us run Mumble Dictation, and only as needed:
- Stripe: payment processing.
- Mixpanel: product analytics for the optional detailed diagnostics described in Section 1.3. Required first-party product telemetry is never sent to Mixpanel or any other third-party analytics provider.
- Google: sign-in and authentication. We receive basic profile information from Google when you sign in; we do not share your dictation content with Google.
- Loops: email delivery (license, receipts, and communications you have opted into).
- Slack: internal operations alerting. Limited event details, never your audio or dictation text, may appear in our internal Slack workspace so our team can spot failures and outages.
- KLIPY: GIF search. When you use the GIF voice action, your search phrase is forwarded to KLIPY to fetch results, as described in Section 2.
We also operate our own logging and observability infrastructure to diagnose errors and keep the service secure. This runs on servers we control and is not a third-party service.
We may also share information when required by law, to enforce our Terms, to protect our rights and users, or in connection with a merger, acquisition, or sale of assets (in which case we will require the recipient to honor this Privacy Policy).
When you use BYOK, the AI provider you choose receives the content you send through that feature. That provider is not our service provider; it acts under its own terms with you.
5. How We Store and Protect Your Information
The information we collect (such as your account details, license, and purchase records) is stored on servers located in the United States. We use encryption in transit and at rest, access controls, and data minimization.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. How Long We Keep Your Information
- Content processed on your Mac (on-device mode): we never receive it, so we do not retain it. You control its deletion.
- Account information: retained while your account is active. If you delete your account, we delete or anonymize it, except records we must keep for legal, tax, or accounting purposes.
- Purchase and license records (email, license key, transaction identifier): retained while your license is valid, and for up to 7 years after your last transaction to meet tax and accounting obligations.
- Support correspondence: up to 24 months after your request is resolved.
- First-party product telemetry: retained in pseudonymous form for no longer than needed for the purposes described above, then aggregated, anonymized, or deleted.
- Optional third-party analytics and diagnostics: retained for no longer than needed to operate and improve the App, then aggregated, anonymized, or deleted.
After these periods we delete or anonymize the information, unless a longer period is required by law.
7. Your Rights and Choices
Subject to your location and applicable law, you may have the right to access, correct, delete, or obtain a copy of your personal information; to withdraw consent; to unsubscribe from marketing; and to object to or limit certain processing.
To exercise any of these rights, contact us at feedback@heymumble.com. We will verify your request and respond within the period required by applicable law.
Note that first-party product telemetry is keyed only to a pseudonymous installation identifier and is not linked to your account. We are generally unable to determine which of those events belong to you, so requests to access or delete that data may not be technically possible to fulfil for it.
8. Children
Mumble Dictation is not directed to, and is not intended for, anyone under the age of 16, and we do not knowingly collect personal information from anyone under that age. If you believe we have collected information from someone under 16, contact us at feedback@heymumble.com and we will delete it.
9. International Transfers
We are based in the United States, and the limited information we collect is processed there. If you use Mumble Dictation from outside the United States, your information will be transferred to and processed in the United States. Where required, we rely on appropriate safeguards such as the European Commission's standard contractual clauses (or equivalent mechanisms for the UK).
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version and change the “Last Updated” date above. For significant changes, we will provide additional notice, such as an email to the address on your account.
11. Governing Law
This Privacy Policy is governed by the laws of the State of California, without regard to its conflict-of-law provisions.
12. How to Contact Us
Narya.ai Inc.
Email: feedback@heymumble.com
13. Supplemental Terms: Jurisdiction-Specific
13.1 California residents (CCPA/CPRA)
In the past 12 months we may have collected the following categories of personal information: identifiers (name, email address, device identifier, pseudonymous installation identifier, IP address, and profile information received from Google sign-in), commercial information (purchase and license records), and internet or electronic network activity (diagnostic and usage data). We have not sold or shared personal information as those terms are defined under the CCPA/CPRA, and we do not use sensitive personal information for purposes requiring a right to limit. California residents have the right to know, delete, correct, opt out of sale/sharing, and non-discrimination. To exercise these rights, contact feedback@heymumble.com.
13.2 EEA and UK residents (GDPR / UK GDPR)
Controller: Narya.ai Inc. Contact: feedback@heymumble.com.
We process your personal information on the following legal bases: performance of a contract (delivering and validating your license, and the first-party product telemetry that is an integral part of providing the App), legitimate interests (operating, securing, and improving the App, including the optional detailed diagnostics, which you can turn off at any time), consent (any optional marketing), and legal obligation (tax, accounting, and responding to lawful requests).
You have the rights of access, rectification, erasure, restriction, portability, objection, and withdrawal of consent, and the right to lodge a complaint with your local data protection authority. For transfers out of the EEA/UK we rely on adequacy decisions or standard contractual clauses.